Terms and Community Guidelines

Accounts and eligibility

Provide information you are entitled to use, protect your sign-in credentials, and do not impersonate others, trade accounts or try to access another person’s information. You must meet applicable legal eligibility requirements and obtain guardian consent where required.

Collections include coins and virtual cosmetics or scenes. Coins are currently earned through service activities and cannot be redeemed for cash, withdrawn or used to pay another user. Rewards depend on backend verification; fabricated records or duplicate requests must not be used to obtain them.

Content rights and visibility

You retain rights to your content and permit Annona to store, process, display and share it within your chosen scope as needed to provide the service. Only upload photos and text you are entitled to share, respecting dining companions and other people’s privacy.

Friend sharing does not prevent recipients from saving copies or screenshots. Avoid uploading identity documents, home details or other unnecessary sensitive information.

Prohibited conduct

Do not post or send sexual content, sexual exploitation, child exploitation, violent threats, hate or discrimination, harassment or bullying, privacy violations, scams, illegal content or material infringing others’ rights.

Do not send spam, bypass moderation or blocks, submit malicious reports, manipulate rewards, disrupt the service or attempt unauthorized access to accounts or data. These rules apply to avatars, names, bios, moments, comments and private messages.

Moderation, reporting, blocking and appeals

Uploading photos or avatars requires consent to automated image screening. Potentially inappropriate content may be held for manual review or rejected. Automated checks can miss content or make mistakes; they do not guarantee that everything is appropriate for everyone.

Report issues from a moment or conversation’s more menu and block the person using the relevant menu. Manage blocks in Settings → Blocked accounts. You can also email annona.support@gmail.com with the account, content type, time and concern.

Annona Team reviews and handles reports and may remove content, reset inappropriate profile information, restrict or suspend accounts as appropriate. Report counts alone do not establish a violation. Email us to request review of a decision; never include passwords or verification codes.

Service changes, deletion and contact

We may update or temporarily suspend parts of the service for maintenance, security or feature changes. Keep your own copies of important photos; sync and notifications depend on networks, operating systems and providers. These terms do not exclude rights that applicable law does not allow to be excluded.

Request account deletion in app Settings. The Privacy Policy explains the process and short-term security retention. Contact Annona Team at annona.support@gmail.com for service issues, rights complaints or appeals.